About DomTom

Your clothes, cleaned and delivered with the highest standards of care

DomTom is a professional laundry and dry cleaning brand operating in West Delhi with multiple service locations, including Patel Nagar, Rajinder Nagar, and Ramesh Nagar. Since starting operations in 2021, DomTom has focused on delivering consistent garment care through centralized processing, trained teams, and modern equipment.

All clothes are processed at DomTom's dedicated Rama Road facility, ensuring quality control and standardized cleaning for every order. With hundreds of customer reviews across locations, technology-driven operations, and a strong backend system for tracking and communication, DomTom has built long-term trust among residential and commercial customers.

Our infrastructure and technology

DomTom operates a centralized garment processing facility of approximately 2,000 square feet on Rama Road, New Delhi. The facility is equipped with professional Electrolux dryers, dry cleaning machines, and industry-grade finishing equipment. DomTom also uses its own backend software integrated with WhatsApp Cloud APIs and barcode-based garment tagging to improve accuracy, order tracking, and customer communication across all locations.

DomTom Rama Road garment processing facility

Why choose DomTom

A few concrete facts about how DomTom operates, rather than marketing claims.

Operating since 2021: DomTom has run laundry and dry cleaning operations in West Delhi since August 2021.
One dedicated processing facility: Every order is processed at a single ~2,000 sq ft facility on Rama Road, not split across ad hoc vendors — the same quality standard applies to every order regardless of which store or area it's picked up from.
Branded washing equipment: Garments are washed and dried on professional Electrolux equipment, not household-grade machines.
GST-inclusive pricing: Every published price already includes GST — the amount you see is the amount you pay, with no line-item additions at delivery.
Barcode-tracked garments: Every garment is barcode-tagged at pickup so it can be traced through washing, dry cleaning, and finishing before it's returned.
Free re-wash / re-clean guarantee: If a wash or clean doesn't meet our published care standard, we redo it at no charge — contact us within 24 hours of delivery.

Our locations and service coverage

DomTom currently serves customers through its stores in Patel Nagar, Rajinder Nagar, and Ramesh Nagar, with centralized processing handled at its Rama Road facility. This hub-and-spoke model allows DomTom to maintain consistent quality, faster turnaround times, and better process control across all locations.

Co-founders

Jitaksh Gambhir

Co-Founder, DomTom

Turning ideas into reality and pushing boundaries — that's what drives me. As co-founder of DomTom, I lead website development, SEO, expansion, and new ideas, constantly shaping the future of the brand.

Since launching DomTom in August 2021, I've been hands-on in optimizing operations, enhancing customer experiences, and bringing fresh perspectives to the industry. My focus is on efficiency, sustainability, and cutting-edge solutions — whether it's streamlining processes, reducing turnaround times, or introducing innovations that set us apart.

For me, it's not just about running a business; it's about creating something bigger, something better, and something that lasts.

Urvika Goel

Co-Founder, DomTom

Bringing structure to chaos and turning numbers into strategy — that's where my expertise lies. As co-founder of DomTom, I lead operations, finance, and social media, ensuring everything runs seamlessly behind the scenes while keeping our brand strong and engaging.

Since DomTom's launch in August 2021, I've been at the core of streamlining workflows, managing finances, and crafting our digital presence. Whether it's optimizing daily operations, balancing the books, or connecting with our audience online, my focus is on efficiency, growth, and making an impact.

For me, it's more than just managing a business — it's about building something meaningful, sustainable, and ahead of the curve.

Our employees

Our team

Our team is more than just a group of people; we're a family dedicated to delivering the best for you. From the gentle hands of our experienced fold specialists, who treat each piece with the care it deserves, to our riders, who ensure your clothes reach you on time with a smile — we work together to bring you the best service, every single day.

And at the center of it all, our mentor — whose guidance and wisdom inspire us to always push forward, no matter the challenges. Together, we're committed to making every experience with us personal, reliable, and full of care. Because you're not just a customer; you're part of our journey.

DomTom dry cleaning team at our Delhi store

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